FAQs

Making a claim

How do I take part in the Fluke Buy Versiv™, Get Certified promotion?
It's simple! To take part in our Fluke Buy Versiv™, Get Certified promotion, and qualify for a FREE Certified Cable Test Technician training, you will need to:
  1. Buy a qualifying product with corresponding 1-Year or 3-Year Gold Support, from authorised and participating distributors within the promotional period September 12 and December 31, 2022.
  2. Visit the promotional website complete the online claim form, with the following:
    1. Complete your personal details including full name, email address, cell phone, product(s) purchased and your place of purchase.
    2. Upload an image of your purchase order showing purchase of qualifying Fluke products. The purchase order must also clearly show the retailer's name, purchase order number and date of purchase. Only single purchase orders will be accepted.
    3. Once the claim has been processed and verified your FREE CCTT training codes will be sent to you within 7 days.
    4. Please ensure you submit your claim no later than January 31, 2023.
    5. You may claim up to 2 times, using a separate purchase orders with each claim.
Where can I buy from?
You must purchase from an authorised distributor, you can find your nearest seller here; https://www.fluke.com/en-us/where-to-buy
I have purchased my Fluke products from several distributors, can I still claim?

This promotion is limited to 2 claims, on 2 separate purchase orders.

Which products are included in the promotion?
Please click here to view the qualifying product. Qualifying products need to be combined with corresponding 1-Year or 3-Year Gold Support. Bundled Gold model with above models (/GLD) are also eligible.
How will I know if my claim is valid?
After submitting your details on the promotion website, you will receive an email confirming whether your application was valid or invalid within 7 days.
My purchase order has been rejected, what should I do?
Sorry to hear your purchase order has been rejected. Please check the email you received for further instructions on how to rectify your claim.

Below is a list of possible reasons your claim may be rejected, but please email support@free-versiv-training.com for more information.
  1. Duplicate claim: Purchase orders may only be used to claim once, regardless of the value of Fluke products purchased. Please ensure that your purchase order has not already been used in a valid claim by someone else before attempting to resubmit your claim.
  2. Incorrect date: Purchase orders are only valid if they are dated between September 12 and December 31, 2022. Unfortunately, you will be ineligible if you purchased your Fluke products outside of these dates.
  3. Incorrect products: The purchase order image provided doesn't show a purchase of qualifying Fluke products from authorized and participating distributor. Please revisit this website to resubmit your claim, ensuring the image clearly shows the purchase a qualifying Fluke product, the name of the retailer and the date purchased.
  4. Incomplete purchase order: Unfortunately, some details were missing or unreadable on the image you provided. Please check the image you provided and ensure that the entire purchase order is legible from top to bottom, including all four corners. Please make sure that the retailer name, date of purchase, pPurchase order number and product are legible in your image(s).
Is my personal data safe and secure?
Fluke and our partners take great care of your personal data. Your data will not be sold to third parties. This secure website, and the information you enter is supported by our approved data processing partner Promotions Interactive, who may need to contact you regarding your claim, to learn more, please visit promotionsinteractive.com. The Fluke dropshipping team will dispatch items for successful claims.
Where can I read the full Terms & Conditions of the offer?
For full terms and conditions of the promotion please click here.
My coupons have not arrived yet, what should I do?
Please allow up to 7 days from your claim approval date for your coupons to be sent via email.

If it has still not arrived by this time please check your email for any messages from us, or please email support@free-versiv-training.com for assistance.
I have more queries about making a claim

Please email support@free-versiv-training.com for assistance with any queries not answered above.

CCTT Training FAQs

What is the course outline?

Certified Cabling Test Technician (CCTT) Course Highlights

About the Course: Per customer demand, we are expanding the CCTT course into two separate days of training focused upon your specialization – copper or fiber certification. Each day is a powerful one-day course which covers the current standards and provides hands-on training with the DSX CableAnalyzer. You can register for one or both days of CCTT training as follows:

  • Day 1 – DSX CableAnalyzer™ testing, Versiv™ introduction and common settings, Exporting configuration and results, Copper test limits/standards, Adapter types, Configuring for a twisted pair test, Making a measurement and reviewing the result. New test parameters: DC Resistance Unbalance, TCL, ELTCTL. DSX diagnostics HDTDX and HDTDR. Single test. Patch cord certification. Alien Crosstalk
  • Day 2 - CertiFiber™ Pro testing, Basic fiber theory, Encircled flux. Configuring the CertiFiber Pro, Fiber inspection, Automated analysis. Setting a reference for a duplex link, LC to LC duplex. Creating a custom test limit. ISO/IEC 14763-3. Understanding how the different connector losses differ from other standards. Setting a reference for a simplex link. SC/APC to SC/APC.

After successful completion of the class, Network Protocol Specialists, LLC will deliver CCTT certificates to the attendees.

Who should attend: The course is designed for contractors and enterprise network owners who currently own or anticipate purchasing Versiv / DSX series cable certification equipment.

How many BICSI credits do I earn?

You earn 7 BICSI credits for each course. Upon passing the exam at the end of the course, you will receive a certificate. Upon providing the certificate to BICSI, you will receive your 7 credits.

How does the online CCTT course work?

Each student registered for the online CCTT training course will receive a link to the Zoom webinar and a login to the training lab. The training lab login allows each student to operate a Versiv analyzer remotely. This analyzer will be used to complete the exercises in the class.

Do I need my own test equipment for the class?

No.

In our online classes, each student will have access to a Versiv. This access is provided through an online interface that may be accessed via phone, tabliet, or computer. You will be provided with the login information before class.

For the online classes, if you want to use your own equipment, you can.

Why attend?

The CCTT course provides “expert” level training on the DSX cable analyzer series. Investing in the Fluke Networks Certified Cabling Test Technician program will not only improve installation skills, but also your effectiveness and productivity on the job – testing, certifying and troubleshooting cabling systems. Attendees are eligible for seven BICSI Continuing Education Credits (CEC’s) for each day successfully completed.

Can I reschedule once I’m registered for a course

Yes.

We understand that due to unforeseen circumstances it may be necessary to reschedule attendance in a course.

How long is the CCTT certification valid?

The certification is valid for 2 years from the date of the class.  Recertification classes are offered to renew the certification for an additional two years.

I have more queries about the courses

Please email info@cctttraining.com for assistance with any queries not answered above.